We are trained to assist you and answer your questions. Please feel free to contact us with your utility concerns about energy efficiency rebates, renewable energy, and services.
Customer service experts are available to answer questions about your utility bills.
Monday – Friday, from 7:30 a.m. – 4:30 p.m.
Loss of Electricity
319-559-2000 - Starting or Stopping Service
319-559-2000 - Report an Outage or Street Light Out
Call 811 - IT"S THE LAW! In addition to overhead electrical lines, please remember that Waverly Utilities also has underground electrical lines. If you are planning to dig on your property, it is the law to call 811. This special service notifies all the necessary utility companies before you dig, which helps you avoid potential injury or even death. Just call 811 at least 48 hours before you plan to dig. 811 will notify our office. We’ll locate and mark the buried lines in your yard for free.